We are providing this survey in an effort to improve our service to the community. Please take a moment to let us know how we are doing and feel free to include any comments you have to help us better serve you.

What was the reason for your visit to the shelter?

Lost a pet  Looking for a pet to adopt 
Adopting a pet  License  Tour  Other, explain below      n/a 

Please rate the following items on a scale of 1 to 5, with 1 indicating you disagree and 5 indicating you agree.

The customer service specialist (at the front counter) was helpful and courteous.

The customer service specialist answered all of my questions and concerns.

The amount of time I waited in line at the front counter was reasonable.

The animal care specialist (shelter isolation visit, get-acquainted visits) was helpful and courteous.

The animal care specialist answered all of my questions and concerns, or directed me to someone who could answer them.

I adopted a pet. The adoption coordinator answered all of my questions and concerns.

I would visit/adopt from this shelter again and will refer it to others.

Overall customer service rating on a scale of 1 to 5 (5 Is the best).

Any other comments/concerns/suggestions to improve our customer service?

To receive a response to this survey, please provide the following information.  Contact information is very important to help us clarify or correct any customer service related issues.  Thank you!